Privacy Policy

Totality,LLC (“Company,” “we,” “us,” or “our”) operates driveforde.com (the “Site”) to recruit qualified commercial drivers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or apply through our Talk, Chat, or Text application channels.

1. Information We Collect

We collect personal information you voluntarily provide, including:

• Contact Information: First name, last name, email address, and phone number.
• Application Information: CDL class, endorsements, years of experience, availability, and other driver-qualification details you share during your application.
• Communication Data: Records of SMS messages, voice call interactions, and live chat conversations with our AI assistant, Thomas.
• Technical Data: IP address, browser type, and usage data collected automatically when you visit the Site.

2. How We Use Your Information

We use the information we collect to:

• Process and evaluate your driver application.
• Contact you regarding your application status and next steps.
• Schedule interviews or onboarding appointments.
• Send transactional and recruitment-related SMS messages (where you have provided consent).
• Improve our Site, AI assistant, and recruitment processes.
• Comply with applicable laws and regulations.

3. SMS / Text Message Communications

By submitting your phone number through our application form or initiating a text conversation with us, you expressly consent to receive automated SMS messages from D & E Ventures Inc at the phone number provided. These messages may include application updates, interview scheduling, and general recruitment communications.

• Message frequency: Varies based on application activity.
• Message & data rates may apply.
• Reply STOP at any time to unsubscribe. Reply HELP for assistance.
• Your consent to receive SMS messages is not a condition of any purchase or employment.

4. Voice & Chat Communications

When you use our Talk (Voice AI) or Chat channels, your conversations may be recorded and processed by our AI systems to facilitate your application and improve our services. By engaging with these channels, you acknowledge and consent to this processing.

5. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Third-party platforms that help us operate our Site, CRM, and communication tools.
• Legal Requirements: When required by law, regulation, or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. Application data is typically retained for up to 24 months.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal information. To exercise these rights, please contact us using the information below.

8. Security

We implement commercially reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date at the top of this page.

10. Contact Us